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Privacy policy

Effective Date: 25th August 2025

 

At Mira Hotel & Recovery, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you stay with us, use our facilities, or interact with our services.

 

1. Information We Collect

 

We may collect personal information when you:

 

  • Make a booking or inquiry

  • Check in or check out

  • Use our recovery facilities or café

  • Subscribe to our newsletter or promotions

  • Contact us by phone, email, or online

 

This information may include your name, contact details, payment information, booking history, and preferences.

 

2. How We Use Your Information

 

We use your information to:

 

  • Process and manage your booking

  • Provide services during your stay

  • Improve our facilities and guest experience

  • Communicate important updates, promotions, and offers

  • Comply with legal and regulatory obligations

 

We do not sell, rent, or trade your personal data with third parties for marketing purposes.

 

3. Information Sharing

 

We may share your data only when necessary, such as:

 

  • With trusted service providers who help us operate the hotel (e.g., payment processors, booking platforms)

  • To comply with legal obligations or respond to lawful requests

  • To protect the safety and security of our guests, staff, and property

 

4. Data Security

 

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, or misuse. However, please note that no method of transmission or storage is 100% secure.

 

5. Cookies & Online Tracking

 

Our website or booking platform may use cookies to enhance your browsing experience, remember your preferences, and analyze usage patterns. You can manage your cookie settings via your browser.

 

6. Your Rights

 

Depending on local regulations, you may have the right to:

 

  • Access, correct, or update your personal information

  • Request deletion of your data

  • Opt out of promotional communications at any time

 

To exercise these rights, please contact us using the details below.

 

7. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

 

Mira Hotel & Recovery

Address: Jl. Bangbang Metuug, Bingin, Kec. Kuta Sel., Kabupaten Badung, Bali 80361

Phone: +62 811-3893-400

Email: reservations@mirabingin.com

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